...training and certification are good ideas that we believe every buyer ultimately will demand of their suppliers.Among the interesting things mentioned in the article there is the fact that only 10% of LSPs have ISO 9000 certification.
The article ends up promoting Common Sense Advisory's own certification service for LSPs, which itself looks interesting:
We take a financial auditor's approach to the question of certification -- such firms check a company's compliance to Generally Accepted Accounting Principles (GAAP). Similarly, our 24x7 program looks for "a" process that is used consistently and constantly throughout an LSP's organization. That process can be ISO, defined by a client, internally developed, or any combination of these.