Friday, May 12, 2006

ISO 9000 Certification, and Other Methods of Certifying the Quality of LSPs

A few days ago Common Sense Advisory published an article (Looking for Language Service Providers in All the Right Places) on how customers may make sure that LSPs (Language Service Providers) meet their business needs.
...training and certification are good ideas that we believe every buyer ultimately will demand of their suppliers.
Among the interesting things mentioned in the article there is the fact that only 10% of LSPs have ISO 9000 certification.

The article ends up promoting Common Sense Advisory's own certification service for LSPs, which itself looks interesting:
We take a financial auditor's approach to the question of certification -- such firms check a company's compliance to Generally Accepted Accounting Principles (GAAP). Similarly, our 24x7 program looks for "a" process that is used consistently and constantly throughout an LSP's organization. That process can be ISO, defined by a client, internally developed, or any combination of these.

12 comments:

Paradigm Consultant said...

ISO 9000 provides a framework in which you can define your business processes and further monitor and measure the outputs of these business processes.

It is an excellent system to be implemented into any business and there are tremendous benefits for such a system.

Riccardo said...

ISO 9000 may be useful, but it really depends on how it is implemented.
Often I have seen it used in a manner very contrary to its spirit: everybody was using their own undocumented processes, and when the time of the ISO 9000 inspection came round, they were just told to hide all their post-it notes, drafts, etc.

Ed. Bones said...

Both coments above have an element of truth, we have all been there, seen that. In the context of the earlier topic however, ISO registration is not a necesary outcome of ISO compliance. Indeed it could be argued that a compliant company without registration ihas a greater level of commitment to the principles of the Standard

Claudia Mirza said...

We just obtained our ISO 9001: 2000. We always solved all the problems from the root and had zero tolerance for mistakes. This approach allowed us to certify our business in just 8 months.

I found the certification process very helpful and I love the fact that there was a certifying body concerned about our hard work.

Also, this certification has helped us tremendously with vendor management since it can be very challenging in our industry.

Tlex said...

"only 10% of LSPs have ISO 9000 certification." this point really provides me a step backwards to think of purchasing the non certified products

ISO 9000 certification chennai

Ngo said...

Hi.

I read a same topic 2 month ago. The topic helps me to improve my competency.

Apart from that, below article also is the same meaning

ISO 9001 procedures

Tks again and nice keep posting
Rgs

www.benchmark-org.com said...

We offer consulting, online training and funding for your ISO certification, for more details contact us..

ISO 9001 Training said...

In today's generation were consumers and customers are the one who's got demanding power over their suppliers, suppliers must always prioritize how to stay on top of their competitors. Having the proper ISO training for your people in the organization in order to achieve quality output/product is must have to remain on top. Accompanying it with an ISO 9000 certification that you can showcase to your consumers or customers is not a bad idea also. Acquiring the proper ISO training in your industry will surely help your organization boost its branding and credibility to your already existing and future costumers and consumers.

iso 9000 said...

In today's generation were consumers and customers are the one who's got demanding power over their suppliers, suppliers must always

prioritize how to stay on top of their competitors. Having the proper ISO training for your people in the organization in order to achieve

quality output/product is must have to remain on top.
Thank you so much for this! I havent been this moved by a blog for a long time!I am waiting for your next post too.
regards:
ISO 9000

ISO9001 Consultant said...

ISO 9000 certification really helps organisations to offer quality products or services to customers. It is also helpful company's reputation.

Barton Wilson said...

I agree with the article! It's easier to trust an LSP that has surpassed international standards. Language is complex. It has so many aspects that one little flaw could lead to grave misunderstandings. An ISO assessment is a great check-and-balance tool to ensure any shortcomings in the organization are not being neglected. Barton @ IsaRegistrar.com

max India said...

Integrated quality assurance systems mean that you will always be working in conformity with ISO 9001 and, more crucially, will see constant improvements to the quality of your services. You set the quality targets and monitor them based on your automatically collected performance indicators.